Welcome to Casino Plus. Protecting your personal information and maintaining player trust is a paramount priority for our organization. This Privacy Policy outlines how we collect, store, safeguard, and process your personal and financial data when you access or interact with Casino Plus Online.
1. Information We Collect
To operate a state-regulated real money casino platform, Casino Plus collects several types of information from players:
- Personally Identifiable Information (PII): Full legal name, date of birth, residential address, Social Security Number (SSN) or Tax Identification Number (for KYC identity verification mandated by state gambling commissions), email address, and phone number.
- Geolocation Data: Real-time device geographical coordinates collected via Wi-Fi triangulation, cellular data, or GPS protocols to verify physical presence within authorized US states (such as New Jersey, Pennsylvania, Michigan, and West Virginia).
- Financial & Payment Transaction Data: Banking credentials, credit/debit card numbers, e-wallet identifiers (e.g., PayPal), VIP Preferred ACH account details, and deposit/withdrawal histories.
- Technical & Usage Data: IP addresses, browser types, mobile device identifiers, operating system specifications, cookie tracking tokens, and gameplay activity records.
2. How We Use Your Information
Casino Plus processes personal information for strict legal, operational, and regulatory purposes, including:
- Verifying player age (21+) and legal identity in accordance with Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations.
- Facilitating secure real money deposits, slot wagers, table game participation, and fast payout processing.
- Monitoring game integrity, detecting fraud, preventing underage gambling, and implementing self-exclusion protocols.
- Communicating promotional offers, VIP loyalty status updates, and critical system notifications.
3. Data Sharing & Third-Party Disclosure
Casino Plus does not sell player personal data to non-affiliated third parties. However, we may share necessary data under strict confidentiality obligations with:
- State Regulatory Authorities: Government bodies including state gaming enforcement divisions and lottery commissions.
- Licensed Payment Gateways: Regulated payment processors such as PayPal, VIP Preferred, and Play+ for executing monetary transfers.
- Independent Auditing Agencies: eCOGRA, GLI, and cybersecurity auditing firms verifying Random Number Generator (RNG) compliance.
4. Security Standards & Encryption
All sensitive data transmitted to or from Casino Plus is encrypted using bank-grade 256-bit Secure Socket Layer (SSL) encryption protocol. Player funds are maintained in segregated, tier-one bank accounts, entirely separate from corporate operating funds.
5. Player Rights & Control
Subject to applicable state laws (including CCPA and state iGaming regulations), players possess the right to inspect, update, or request the deletion of their personal data. Note that certain player transaction records must be retained by law for statutory audit periods.